Customer Project Manager Job Details | Bombardier Use of Cookies Bombardier uses cookies to optimize your experience on this site and to offer you services and communications tailored to your interests. You can either accept all cookies (preferences, statistics and marketing) by clicking “Accept all cookies”, reject all cookies by clicking “Reject all cookies”, or click “Cookie Settings” to set your preferences. For more information, visit our Cookie Policy . Cookie Settings Reject All Cookies Accept All Cookies Press Tab to Move to Skip to Content Link Skip to main content Why Bombardier Our Company Our Benefits Events Event details Hiring Process FAQ Application Assistance (USA) Technical Support Apply Now Engineering Operations Mechanics and Technicians Procurement & Supply Chain Information Technology Business, Legal & Finance Internships & New Graduate Programs Language Deutsch (Deutschland) English (United States) Español (México) Français (Canada) Sign In Employee Login Why Bombardier Our Company Our Benefits Events Event details Hiring Process FAQ Application Assistance (USA) Technical Support Apply Now Engineering Operations Mechanics and Technicians Procurement & Supply Chain Information Technology Business, Legal & Finance Internships & New Graduate Programs Language Deutsch (Deutschland) English (United States) Español (México) Français (Canada) Sign In Employee Login Why Bombardier Our Company Our Benefits Events Event details Hiring Process FAQ Application Assistance (USA) Technical Support Apply Now Engineering Information Technology Aircraft Technicians, Quality, Methods, Pilots & Operations Procurement, Supply Chain & Logistic Business, Legal, Finance & HR/Training Sales, Marketing & Communications Strategy & Business Development Aircraft Scheduling & Planning, Aircraft Support Customer Support Management & Leadership Internships & New Graduate Programs Language Deutsch (Deutschland) English (United States) Español (México) Français (Canada) Sign In Employee Login Search by Keyword Search by Location   Clear Select how often (in days) to receive an alert: Create Alert × Select how often (in days) to receive an alert: Customer Project Manager Apply now » Date: Apr 23, 2025 Location: Windsor Locks, CT, US, 6096 Company: Bombardier When applicable, Bombardier promotes flexible and hybrid work policies.    Why join us?   Bombardier is a global leader in aviation, focused on designing, manufacturing and servicing the world's most exceptional business jets and specialized mission platforms. Bombardier has been successful in setting the highest standards because we are a people-centric business that fosters passion, diversity and authenticity.  Prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms.  Bombardier’s Benefits Program               With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:  Insurance plans Dental, medical, life insurance, disability, and more  Competitive base salary  Retirement savings plan  Employee Assistance Program  What are your contributions to the team? Adhere to Bombardier General Work Requirements. Serve as customer primary point-of-contact in daily communications, coordinating, and follow-up for items such as time/labor/material quotes, preliminary invoices, progress updates, customer approval and debrief on work packages, resolution of squawks, and warranty issues.  Upsells additional work to Customer. Perform Project Management duties for multiple aircraft to include identification of potential risks and management of constraints.  Price codes, work orders, reviews labor charges, builds, reviews, and delivers Pro Forma invoice to Customer. Execute and maintain schedule through aircraft delivery and follow-up.  Monitor and oversee work flow to ensure work package is on schedule and within budget, including shop floor efficiency. Facilitate status meetings with all departments and shops; update daily reports on status of aircraft.  Assist and coordinate special programs (i.e., Smart Parts, ESP, MSP, Honeywell, and Warranty) with Planning, Invoice Analysts and Materials. Review, approve, and sign final customer invoice as needed, (i.e., review margin analysis, warranty negotiations, and revision of service orders (SVOs). Perform post work package activities, (i.e., customer follow-up calls, resolve customer issues after departure). Responsible for meeting or exceeding facility financial objectives on all projects.  Issues and collects DPRs, reviews payment terms with Customer. How to thrive in this role? Typically, a minimum 8 years of experience working in aircraft maintenance environment with a proven track record of project management and exposure to the service center environment for Business Aircraft.  Typically, a minimum 2-year Customer Project Manager experience. 4-year college degree preferred, not required.  FAA Airframe and Powerplant license preferred, not required. Working knowledge of regulatory governance FAA, EASA, or Transport Canada, for example, part 91, 121, 135 & 145. Working knowledge of aircraft maintenance inspection programs. Working knowledge of Environmental, Health & Safety rules and regulations as they apply to workplace safety and environmental aspects of aircraft maintenance operations. Interpersonal skills necessary to develop and maintain effective working relationships with employees, customers, all levels of management team, and other departments. Planning and organization skills necessary to plan, prioritize and coordinate workload within a multiple project setting. Computer skills necessary to learn and / or operate, word processing, spreadsheet, database, presentation, project, email and web-based applications as well as operating systems used to manage the maintenance work. Basic business acumen to include of accounting and budgeting principles necessary to read and interpret profit/loss statements, financial reports, and meet financial objectives for assigned area and programs. Working knowledge of SAP and Pivotal maintenance transactions. Ability to demonstrate strong leadership and coaching skills with the ability to develop people. Able to perform the role as a Operations Manager, when needed.  Now that you can see yourself in this role, apply and join the Bombardier family!    Bombardier is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws.    Job  Customer Project Manager Primary Location  Hartford Service Center Organization  Learjet Inc Shift  Day job Employee Status  Regular Requisition   7307  Customer Project Manager  Apply now » Find similar jobs: Customer Support Cookie Policy Cookie Consent Manager Trademarks Privacy Statement Privacy CCPA Privacy - Mexico View All Jobs Top Jobs © Bombardier 2024 × Cookie Consent Manager Cookie Settings When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. 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